Does a Dual Fuel System Make "Cents" for Your Customers?

Help Customers Decide if Dual Fuel is the
Right Heating Solution for Them

With the weather turning colder and the cost of fuel on the rise, homeowners are looking for efficient ways to heat their homes this winter. A dual fuel system is one way to achieve efficiency, cost effectiveness and comfort. 

Homeowners may have questions about dual fuel systems. Below, we provide answers to those frequently asked questions so you can help customers determine if a dual fuel system makes "cents" for them. 


Homeowner Question: How does a dual fuel system work? Could it save me money on energy costs? 

Your Answer: A dual fuel system usually includes a heat pump and a gas or oil furnace, managed by a compatible control or thermostat. It heats a home with an electric heat pump while the outdoor temperatures are within the range that the heat pump performs well. When the temperatures fall below that range, the system automatically switches to a gas or oil furnace, providing the homeowner with an efficient solution for every outdoor condition. So, a dual fuel system can potentially save energy costs by using the more efficient fuel source.*

A Comfortmaker® dual fuel system might include the CCH6 SoftSound® Deluxe 16 two-stage heat pump and a G96CMN Ion 98 gas furnace, managed by an Ion System Control. 


Homeowner Question: Can I choose my own settings for a dual fuel system, based on my comfort and cost preferences? 

Your Answer: Absolutely, it's easy to customize the system settings to your preferences using the Ion System Control. 

Homeowners can adjust the balance point to satisfy their own personal comfort ranges. Depending on the most economical fuel choice, some customer may want to run the heat pump as long into the winter as possible. Others may opt for gas heat earlier in the season. 

Show customers the user-friendly touch screen on the Ion System Control and how easy it is to adjust the settings depending on their preferences for comfort and cost savings. Click here for more information on the Ion System Control. 


Homeowner Question: Is dual fuel the right choice for my location? 

Your Answer: Let me find out more for you using the Comfortmaker HVAC Cost of Operation Calculator. 

As a Comfortmaker dealer, you can run some calculations for customers using the HVAC Cost of Operation Calculator to determine if a dual fuel system may be the right solution. Login to the Secure Dealer Site and choose the HVAC Cost of Operation Calculator. Read the instructions on the opening screen and go to the "Dual Fuel" tab to evaluate energy costs and heating loads in your area. This calculator cannot estimate how much a homeowner can save with a dual fuel system, but it can help determine if dual fuel system could make a significant difference in your customers' heating costs. 


Homeowner Question: What products can I choose from if I am considering a dual fuel system? Is installation easy? 

Your Answer: Depending on your budget and desire for long-term energy savings/comfort, I can certainly configure a dual fuel system that works for you. 

At Comfortmaker, we have a wide range of heating and cooling options for just about any budget. From entry-level models to premium models, ANY Comfortmaker heat pump can be combined with ANY Comfortmaker furnace and a compatible control to produce a dual fuel system. And, installation is as easy as 1-2-3! 


A dual fuel system can achieve efficiency, cost effectiveness and comfort switching between two efficient energy sources.* The next time a homeowner asks a question about dual fuel, you'll be ready to help them develop the right home heating solution! 


 *Energy cost savings vary and depend on gas and electric utilty costs, usage, weather, equipment and the temperature setting selected to switch from electric to gas.